Underscoring the growing demand for Amtrak across the United States, the company closed Fiscal Year 2025 (FY25) with record ridership and revenue – marking another year of growth and strong performance. These results were achieved alongside improvements in the customer experience, reinforcing Amtrak’s commitment to quality service as the foundation for future growth.
“Amtrak’s operational success is not just about moving more people — it’s about moving them better,” said Amtrak President Roger Harris. “These results show what’s possible when we lead with purpose. By prioritizing reliability and the customer experience, we’re laying the foundation for the next generation of passenger rail in America.”
“Amtrak’s growth is a preview of what’s possible when everyone is working together to help get the American people where they need to go,” said U.S. Transportation Secretary Sean P. Duffy. “Faster trains, more affordable service, and extended routes are opening up a new era of American rail. The best is yet to come as we continue to build big, beautiful infrastructure to support this bright future of transportation.”
Amtrak provided 34.5 million customer trips – setting all-time records for both ridership and revenue for the second consecutive year. Through deliberate planning and thoughtful execution, Amtrak increased network capacity by 4.3% despite the challenges of an aging fleet – and customers responded with a strong demand for quality service, driving revenue that outpaced ridership.
Amtrak experienced unprecedented demand across its network, serving more riders than ever before. This surge was felt across all service lines: the convenience and frequency of the Northeast Corridor continued to drive financial performance, State Supported services such as the Pacific Surfliner, Amtrak Cascades, Borealis, and Empire Service achieved record gains, and Long Distance routes saw increased capacity and strong ridership on iconic trains like the California Zephyr, Sunset Limited, and Coast Starlight. Amtrak Guest Rewards also surpassed 20 million enrolled members, who now represent over half of all riders.
Looking ahead, Amtrak will continue rolling out NextGen Acela, debut Airo trains, and continue delivering reliable and customer-focused service. Strong financial performance in FY25 keeps Amtrak’s passenger trains on track to achieve operational profitability by FY28.
—via press release
